Privacy Policy

1. Information We Collect

We gather different categories of information based on how you interact with the App:

1.1 Information You Voluntarily Submit

• Custom text, labels and content created or edited by you within the App;
• Uploaded or selected personal assets such as images, background graphics, custom fonts and style templates;
• Contact details and supporting information you provide when reaching out to our support team, including email addresses, feedback and service enquiries.

1.2 Device & Technical Metadata

• Hardware model, operating system build and installed App version;
• System language, country and regional configuration settings;
• Crash logs, runtime performance metrics and diagnostic data;
• Advertising IDs, device unique identifiers and analytical markers used for user analytics and ad delivery, where permitted by local laws.

1.3 Permission-Based Data

The App may request limited access to your device’s native features to unlock core functionality:

• Storage & Photo Gallery: Enables you to import images and save your custom content locally;
• Microphone: Activated solely for voice input and audio recording features (if available within the App);
• Camera: Used to capture photos or video assets for in-app workflows (if available within the App).

We only request permissions essential to deliver specific features. You may revoke any granted permissions at any time via your device’s system settings, though certain App functions may become limited or unavailable after revocation.

2. How We Use Your Information

We process your collected data for the following legitimate purposes:

• Deliver, operate, maintain and continuously improve Our applications and all its core features;
• Support end-to-end creation, editing, preview and local storage of your custom content;
• Respond promptly to customer support tickets, feedback and general enquiries;
• Diagnose technical faults, monitor application stability and resolve performance issues;
• Analyse anonymous usage patterns to refine user experience and product design;
• Serve targeted advertisements, measure ad campaign performance and mitigate advertising fraud (if ad services are enabled);
• Fulfil statutory legal obligations and protect our legitimate business and legal interests.

3. How We Share Your Information

We never sell your personal identifiable information to third parties for commercial gain.

We may disclose your information only in the limited scenarios below:

1. Authorised Service Partners: We share necessary data with trusted third-party vendors supporting our App operations, including analytics platforms, advertising partners, crash reporting tools and cloud storage providers. All partners are contractually obligated to protect your data.
2. Legal Mandates: We may release information when required by law, court orders, regulatory demands or official government requests.
3. Rights Protection: Disclosure may occur to defend our property, safety, legal rights, the safety of other users or the general public.
4. Corporate Transactions: In the event of a merger, acquisition, asset divestment, financing or company restructuring, your user data may be transferred as part of the business assets involved in the transaction.

4. Third-Party Integrated Services

Our applications integrate external third-party SDKs and services, including advertising modules, user analytics tools, crash reporting systems and cloud content delivery platforms.

These third parties may independently collect device metadata, advertising identifiers and usage statistics to deliver their respective services. Their handling of your personal data is governed by their standalone privacy policies, not this document. We accept no liability for their independent data processing practices.

5. Data Retention

We retain your personal data only for the minimum duration required to fulfil the purposes stated within this Privacy Policy, unless extended storage is legally required or authorised by applicable regulations.

Custom creative content you design within the App is stored locally on your device by default. Analytics, diagnostic and advertising-related data may be retained by us or our authorised vendors for a reasonable period necessary to complete their respective processing objectives.

6. Data Security

We implement industry-standard technical and organisational safeguards to protect your information against unauthorised access, disclosure, modification or permanent deletion. Nevertheless, no internet transmission or electronic storage system can guarantee absolute data security, and we cannot eliminate all inherent data breach risks.

7. Your Rights & Choices

Subject to the data protection laws applicable in your jurisdiction, you hold the right to request access to your personal data, correct inaccurate records, request full deletion of your information, withdraw prior consent to data processing, or object to specific data processing activities.

To exercise any of these privacy rights, please contact our support team at: support@triplevortexstudio.com

8. Children’s Privacy

This App is not marketed or targeted toward children under the age of majority. If you believe a minor has submitted personal data to us without valid parental or guardian consent, contact us via the support email above, and we will take immediate reasonable steps to remove such information from our systems.

9. Cross-Border Data Transfers

We and our authorised service providers may process your personal data in jurisdictions outside your country of residence. We will implement adequate safeguards to ensure cross-border data transfers comply with relevant global data protection legislation and maintain consistent data security standards.

10. Amendments to This Privacy Policy

We reserve the right to update this Privacy Policy periodically. Revised versions will be published on this page with an updated “Last Updated” date at the top of the document. All policy changes take effect immediately upon publication unless otherwise specified.

11. Contact Information

Should you have any questions, feedback or formal privacy requests relating to this Privacy Policy or our data handling practices, you may reach us at: